1.  

To: Mr Carter
Subject: A Request

Dear Mr Carter,

I hope you are doing well. I would like to schedule a meeting with you to discuss my daughter Emma’s progress in history. I would appreciate the opportunity to talk about her strengths and areas where she may need extra support. Please let me know when you would be available for a short meeting, either in person or online. I look forward to your response.

Kind regards,
David Thompson

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2.  

To: Customer Service
Subject: Broken Tablet

Dear Sir/Madam,

I recently purchased a tablet from your store, but unfortunately, it is not working properly. The screen keeps freezing, and the battery does not charge correctly. I have already spoken to technical support, but the problem has not been fixed. I would like to return the tablet and receive a refund or a replacement. I am not interested in buying a new one at the moment. Could you please let me know the procedure for returning the item? I have the receipt and the original packaging. I look forward to your response.

Kind regards,
Laura Bennett

Laura wrote this email to: